Shipping policy
Last updated: 05/02/2025
At Parkbound Clay Co, every order is made with care and a sprinkle of magic. Here's what you can expect when it comes to shipping:
🛠 Processing Time
All items are handmade to order. Please allow 3–7 business days for us to create, package, and prepare your earrings for shipment. During high-volume periods (like launches or holidays), processing time may be extended slightly.
🚚 Shipping Options & Rates
-
Free U.S. shipping is available on all orders over $50.00.
-
Standard shipping rates are calculated at checkout based on your location.
-
We currently ship within the United States only. (International shipping coming soon!)
Estimated delivery times (after processing):
-
Standard Shipping: 3–5 business days
-
Expedited Shipping (if available): 1–3 business days
📬 Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow its journey to your doorstep.
📦 Lost or Delayed Packages
While we aren’t responsible for postal delays or lost packages once shipped, we’ll always do our best to help! If you experience a shipping issue, email us at HappyMail@parkboundclayco.com within 48 hours of the expected delivery date so we can assist.